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About Raytel Security Systems

Raytel Security Systems Limited has been successfully trading since being established in 1979. We are manufacturers and stockists of an extensive range of Door Entry and Access Control products, systems, and accessories. We are the UK authorised distributors of Vimar Elvox, Soyal, and Raytel. As well as offering a wide range of standard items from stock, we can also provide bespoke solutions through our design team which can help our customers gain advantage over their competitors.

Our friendly technical support team are available on the phone, between the business opening hours of Monday to Friday 9:00 to 17:30, for all technical queries and enquiries.


The product portfolio of Raytel Security Systems Limited consists of both Distributed Goods and In-House manufactured products. The company is the exclusive UK distributor for a number of prominent international manufacturers and these products are combined with the company's own range of products to form a comprehensive range comprising:-

Audio Door Entry

Audio Door Entry Kits, Audio Door Entry Systems, Functional/Digital Door Station Units, Audio Amplifiers, Wall/Desk Mounting Handsets, Internal Intercoms, Multifunction Systems.

Video Door Entry

Video Door Entry Kits, Video Door Entry Systems, Power Supplies and Accessories.

Gate Entry System

Control Systems for: Swing gates, Sliding gates, Lifting barriers.

Code / Card / Proximity Access

Internal/External Proximity Readers and Keypads, Control Units, Magnetic Swipe Cards & Proximity Tags, Computer Interface Devices and Software.

Locks / Releases

Electric Mortice Releases and Rim Boxes, Electro-magnetic Locks, Smart Locks and Exit Buttons.

In-House Manufacture

The range includes:-

General Products
  • Power Supplies and Accessories
  • Door Monitoring Units and Alarm Indication Units
  • Vandal Resistant Entrance Panels
Special Products
  • Functional, Modular and Digital Dial Isolator Systems for Community Housing
  • Audio and Video Door Entry Systems for schools and other public buildings
  • Local and Remote Networked Concierge Systems for Multiple Residences
  • Lift ID Systems

Quality Policy

Our Vision :

To be recognised as a UK leader in the Door Entry and Access Control industry, by providing innovative solutions that enable our customers to gain commercial advantage.

Our Mission :

To offer our customers top quality competitively priced products and systems, with the best possible technical and customer support.

As well as offering a wide range of standard items from stock, we can also provide bespoke solutions through our design team which can help our customers gain advantage over their competitors.

We have established a Strategic Plan and business objectives that are documented, measurable, and relevant to our quality management system and to our Quality Policy. These are communicated at all levels within the business, and are monitored and measured regularly to ensure growth, innovation and continual improvement.

We operate within and conform to the necessary Directives, statutory and regulatory requirements, and to the requirements of ISO9001 as certified through BSI, certificate registration number FS12165.

We want our customers, and potential new customers, to receive the best possible care, attention, and experience when making contact with us. We aim to do this by focusing all staff on how to handle enquiries professionally and efficiently in a way that satisfies or even exceeds our customers’ expectations.

We believe that the above words outline our commitment not only to our own business growth, but also to our customers’ so that we can all work together to our mutual benefit well into the future.

Our Values


  • Deliver what we promise
  • Be Trustworthy
  • Compete fairly
  • Do not improperly influence others or let them improperly influence us
  • Be honest


  • Take pride in what we make and do
  • Have complete focus on ensuring total customer satisfaction
  • Act with a sense of urgency
  • Achieve excellence by taking responsibility for getting it right
  • Take ownership for getting it done


  • Treat others with respect
  • Utilise the talents of our team
  • Strengthen our team by training and recruiting the best
  • Collaborate with employees, suppliers and customers
  • Earn trust of others


  • Be committed to Raytel Security Systems success
  • Protect the health and safety of others and ourselves
  • Are personally accountable to reach our goals
  • Insist on the highest standards


  • Prevent waste by minimising the use of materials, energy and water
  • Minimise the impact of our business on communities and the environment
  • Develop better systems that integrate and optimise resources and reduce our environmental impact
  • Comply with environmental laws and regulations, and expect that our suppliers to do the same

Full statement and business manual available on request.

The Company

Name : Raytel Security Systems Limited

Address : Raytel House, 1-5 Cutlers Road, South Woodham Ferrers, Chelmsford, Essex CM3 5WA. UK
Telephone : +44 (0) 1245 428 510
Telefax : +44 (0) 1245 428515

e-mail :
Internet :

Established : 1979
Company Registration No : 1280393 - Registered in England at above address.
VAT No : GB 394 9607 00
Directors : R. Lawrence (Managing), D. G. Brookes

Raytel Group Limited   A Raytel Group Company

The Business

We are a prominent supplier of a wide range of Door Entry and Access Control equipment to the UK Security Industry and Local Housing and Education Authorities.

The Company's product range comprises both in-house manufactured items and distributed goods.


Raytel Security Systems supplies goods which are produced by our own Design and Manufacturing department. All Raytel Group companies have BS EN ISO 9001 quality approval and are a BSI Registered, Reg. No. FS12165.


We represent world-class manufacturers including Elvox Door Entry Products from Vimar of Italy and Access Control Products from Soyal of Taiwan. All goods supplied are manufactured to the highest Quality Accreditations.

Customer Service

In order to maintain a high level of service, Raytel Security Systems holds substantial stocks and is fully supported by a technical department, repairs department, internal sales engineers and field sales executives.

Contract Terms

Orders are accepted subject to Raytel Security Systems Standard Terms and Conditions of Sale.

Spares & Repair Service

As well as our telephone technical support, we offer a repair service backup for all products we supply and hold stocks of Soyal and Elvox spare parts. Call our Head Office on +44 (0) 1245 428510 to find out more about this service.

Raytel Group

We are a wholly-owned subsidiary of Raytel Group Limited. The Raytel Group was formed in 1980 as a holding and central services company for Rayleigh Instruments Limited (Est. 1964) and Raytel Security Systems Limited (Est. 1979). Since that time the Group has built a substantial reputation in the UK for the quality of its products and customer service.

The Raytel Group of Companies consists of:-

Raytel Security Systems Limited
Suppliers of Door Entry and Access Control Systems.
Rayleigh Instruments Limited
Suppliers of process control and instrumentation products to the UK industrial market.
Raytel Group Limited
Central services and manufacturing of special electronic control products.

Links and Affiliations

To see a comprehensive list of our Links and Affiliations please Click Here